Welcome to the Reverse Logistics Group Americas, Inc. (RLGA) product take-back program for Lenovo, Medion, Iomega and LenovoEMC branded products from US household and home-based business consumers*
RLGA will ensure recycling and disposal are performed in an environmentally sound manner that complies with all governmental laws and regulations.
Lenovo and its partner RLGA are not responsible for information left on equipment returned through this program and will not be able to return any equipment once you have handed it over to a collector or transporter used for the purpose of returning your equipment.
Lenovo recommends that prior to returning equipment for recycling, that you back up or transfer any data on the hard drive or other storage devices and then delete any data on the drives and devices. Lenovo recommends consumers use one of the variety of commercially available data-erasing software applications available on the market and follow the instructions associated with the software to ensure data is removed from the machine prior to returning for recycling.
If you have any questions about using this program, please send an email to LenovoTakeback@rlgamericas.com.
If you have any questions about Lenovo’s environmental program, please visit Lenovo’s environmental web pages at www.lenovo.com/environment or email environment@lenovo.com.
SHIPPING A PRODUCT CONTAINING A RECHARGEABLE BATTERY:
If the product you are shipping through this product take-back program contains a rechargeable battery, the battery MUST remain contained within the product. If the battery is not operational, AND has evidence of damage, or appears to be swollen, corroded, punctured, or leaking, then the battery must be removed from the product and it cannot be shipped through this product take-back program due to US DOT regulations.
For information on how to properly dispose of your damaged battery, you may click the following link for details and guidance: Call2Recycle Damaged Batteries. If you have any questions regarding the shipment of damaged batteries, you may also send an email to LenovoTakeback@rlgamericas.com.
IF YOU WISH TO RETURN ONLY AN UNDAMAGED RECHARGEABLE BATTERY FOR RECYCLING:
Please see Lenovo's US recycling page for details on how to access the Call2Recycle program to recycle rechargeable notebook batteries for free.
Important: If you are wishing to return a product which has a cracked or broken monitor screen or has any sign of visible leakage, please send an email to LenovoTakeback@rlgamericas.com for assistance.
Please click the “Next” button below, if you would like to proceed with using this program to return an item for recycling.
Before you proceed, please read the following documents carefully:
- Terms of use
- Privacy policy
- Take-back program policy
PUERTO RICO: Household consumers can recycle their end of life Lenovo products free of charge through Lenovo’s mail-back program. Simply click next below, and at the prompt for selecting State, select Puerto Rico from the pull down menu and continue.
*In certain States, this program is also available to additional entities and for select IBM branded products. In the District of Columbia, this program is available to Lenovo customers returning any other manufacturer brand on a one-to-one basis with the purchase of the same type of equipment.